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What it
is: Manage Roles
Description
This activity ensures the project is effectively
staffed and the project team is motivated to do the
assigned work. Role management activities include:
- Building and managing (leading) the entire team
- Developing team member skills to enhance performance
- Adjusting staff to meet changing situations
Rationale/Purpose
A team can make or break the project. Managing
project roles ensures people involved in the project are
used in the most effective way. This includes all
project stakeholders, sponsors, customers and others identified
in the project charter.
Who is Involved
Project Manager
Project Sponsor
Project Stakeholders
Project Team Members
Results
An appropriately staffed project
A motivated
well-functioning team
How to: Manage
Roles
Recommended actions and strategies
Here are the key activities for managing project
roles.
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What to do
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How to do
it
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1
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Create an environment that permits team members
to excel
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- Build team identity.
- Advocate for team members
- Lead by example
- Conduct team sessions to improve communications
and facilitate identifying and resolving issues.
- Organize team-building activities.
- Don’t take
things too seriously – some fun is OK
- Provide
reward and recognition systems.
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2
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Assume the role of a coach by providing feedback
and helping to train team members
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- Identify the training activities needed to improve
team member skills.
- Secure appropriate training.
- Provide feedback
and appraise team performance
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3
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Set clear goals and ensure accountability and
ownership when delegating responsibilities
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- Establish clear goals and roles
- Allocate work properly and ensure accountability
- Engender project ownership in team members
- Establish practices of good communications and
good will
- Delegate
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4
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Continually monitor and evaluate team performance
and plan for staff changes
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- Determine if the project roles or responsibilities
have changed
- Determine if different project staffing levels
are needed
- Evaluate suitability and performance of team members
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5
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Manage changes in project staffing
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- Make the business case with sponsor to obtain
or release project staff.
- Obtain required staff
or release unnecessary staff.
- Update the project
roles and responsibilities.
- Update the project
schedule and budget.
Caution: Adding staff to a project
is also a risk to the project. It takes time to
absorb the new staff and requires additional management
time.
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Templates/Examples: Manage Roles
The table below provides several templates you
can use to help manage roles in your project.
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Updated February 1, 2006 - v1.0
