What to do

How to do it

1

Follow your documented Communication Plan

Refer back to the methods and time frame in your Communication Plan from the Planning Stage.

2

Be clear, unambiguous, and complete in communicating with the project team

Develop a mental picture of what good communication skills look like and try to use them.

3

Recognize that communications are bi-directional

Provide information to the project team and project stakeholders on a timely basis. Project team and stakeholders must also provide required information to the project manager.

4

Continuously evaluate the effectiveness of your communication plan and how the organization is using the information

How do you know if your plan is working? 

• Use formal and informal evaluation measures to determine if the communication plan is effective.
  • Example: Use a Meeting Evaluation form after a meeting.

5

Adjust your communication plan to make sure it remains current and effective

Make sure the Communication Plan reflects changes in the project and feedback from the evaluation methods.

Example: Project status reports may be more frequent as the project nears completion or may require varying levels of detail based on the needs of the recipient.